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Handle Negative Social Media Comments Like a Pro

Handle Negative Social Media Comments Like a Pro

by Cornelia Nel | Nov 5, 2024 | Crisis Communication, Digital Media

Uh-oh… every brand’s worst nightmare has just popped up in the notifications: a scathing review or a negative comment that’s quickly gaining traction. Let’s face it, dealing with unhappy customers isn’t exactly fun, but here’s the thing—it’s also one of the biggest...

Navigating Social Media Crises – A Step-by-Step Guide for Businesses

by Cornelia Nel | Oct 25, 2024 | Crisis Communication, Marketing-PR Integration

Hey there!  If you’re reading this, chances are you’re either in the midst of a social media crisis or wisely preparing for one. Either way, you’ve come to the right place. As someone who’s helped  businesses navigate the stormy waters of...

Effective Crisis Communication Strategies for Small Businesses in 2025

by Cornelia Nel | Oct 22, 2024 | Crisis Communication, SME Marketing

Effective Crisis Communication Strategies for Small Businesses in 2025 In today’s fast-paced digital world, a crisis can strike at any moment. For small businesses, having effective crisis communication strategies isn’t just nice to have—it’s essential for...

How to Build a PR Crisis Plan from Scratch

by Cornelia Nel | Oct 15, 2024 | Crisis Communication, Public Relations

How to Build a PR Crisis Plan from Scratch   Hey there, reputation warriors! If you’re reading this, chances are you’re either in the middle of a PR crisis (yikes!) or you’re smart enough to know that it’s not a matter of if, but when a crisis...
7 Proven PR Strategies for Handling Negative Press

7 Proven PR Strategies for Handling Negative Press

by Cornelia Nel | Oct 14, 2024 | Crisis Communication, Public Relations

7 PR Strategies for Handling Negative Press Hey there, PR warriors !  Ready to tackle some negative press head-on? You’ve come to the right place. We’re about to dive into the nitty-gritty of handling those pesky PR nightmares that keep you up at night....
How to Develop a Crisis Communication Plan in 5 Easy Steps

How to Develop a Crisis Communication Plan in 5 Easy Steps

by Cornelia Nel | Oct 9, 2024 | Crisis Communication

Picture this: It’s a regular Tuesday morning, and you’re sipping your coffee, scrolling through your emails. Suddenly, your phone starts buzzing non-stop. Your company’s name is trending on social media, and not in a good way. A crisis has hit, and...
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Recent Posts

  • DIY Press Release Writing: A Step-by-Step Guide for Beginners
  • Crisis Communication Principles
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  • How to Create a DIY Toolkit for Crisis Communication
  • How to Set Up a DIY Customer Feedback System

Rooted in strategy and guided by purpose, Cornelia Nel Consulting empowers businesses to market with meaning. Together, we create authentic connections and sustainable growth through thoughtful, human-centered marketing.

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